Overall Eesti Ltd acquires ISO 9001:2000 quality certificate
27 June 2006
Overall Eesti Ltd is proud to announce, that starting from June 2006 it is a holder of the international ISO 9001:2000 quality ceritificate. The main reason for implementing the ISO quality management system was to further improve our customer service, guarantee a professional and reliable service and be a valuable partner for our customers. During the certification, auditors evaluated the fulfilment of quality standards, the goals Overall sets to rise customer satisfaction and how these are striven for. The Quality Certificate is issued to companies, who value providing high quality service to customers and set clear goals for achieving that.
The first company of Overall Group, KTK Overall Ltd, was founded in 1990 as a small company specilizing in sales and maintenance of Canon products. By 2004 the company had grown to be one of the largest suppliers and office equipment and solutions with a country-wide sales and maintenance network. Today, Overall has 7 branch offices with headquarters in Tallinn.
Since January 1, 2005 the entire customer service including sales, maintenance and support was handed over to a new company in the group - Overall Eesti Ltd. Overall Eesti is a service company focused on providing and developing diverse imaging, output and digital document management solutions. Overall is a certified sales and maintenance partner for Canon in Estonia. In addition to Canon products we offer a wide range of high quality products and solutions from other partners.