Support / Technical Support

If you have a question or problem using your device, please use the form below to send your question to our technical support. Please find the time to fill out the form as thoroughly as possible - the more information you give us, the better we can help you solve the problem.
Fields marked with "*" are required.

Contact details
Name*
E-mail*
City/county*
Telephone

Device details
Device model*
Can usually be found on the front panel, e.g. Canon iP-3000
Serial number
Type of the problem
e.g. does the problem only occur when the device is connected to a computer
PC operating system
Description of the problem*
Please describe the problem or question in detail
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