Overall Estonia


Foreword from President of Overall, Andres Haamer History of Overall - Chronology History of Overall The Development of the Business Environment in Estonia Overall after Fifteen Years Sales Resellers and Dealers Business Solutions Technical Service Other Aspects of Overall Activities	Business Customers Our direct sales strategy is as follows: qualified account managers establish in depth understanding of customers’ work processes, they know the needs of the customers’ business and propose the optimum output and document management solutions to meet these needs. They identify the best print and document management solution configuration to ensure that it best meets the customers’ investment opportunity and commercial requirement. The direct sales product portfolio consists of solution offerings that are based on Canon and Hewlett Packard business machines, document and print management software, consultancy and maintenance services. Our direct sales team, including members from our regional branch offices focus on the corporate business and public sector customers. Furthermore, Overall’s direct sales department works in close cooperation with our specialised team of Business Solutions Consultants who specialise in output infrastructure and document management solutions. Not only do we provide the optimum business solutions, we also offer our customers the most flexible and efficient way to manage their investment using our own financing schemes. Almost 80% of our sales are financed by Overall Finantseeringud. Page: 1 2

Foreword from President of Overall, Andres Haamer History of Overall - Chronology History of Overall The Development of the Business Environment in Estonia Overall after Fifteen Years Sales Resellers and Dealers Business Solutions Technical Service Other Aspects of Overall Activities

Business Customers

Our direct sales strategy is as follows: qualified account managers establish in depth understanding of customers’ work processes, they know the needs of the customers’ business and propose the optimum output and document management solutions to meet these needs.

They identify the best print and document management solution configuration to ensure that it best meets the customers’ investment opportunity and commercial requirement.

The direct sales product portfolio consists of solution offerings that are based on Canon and Hewlett Packard business machines, document and print management software, consultancy and maintenance services. Our direct sales team, including members from our regional branch offices focus on the corporate business and public sector customers.

Furthermore, Overall’s direct sales department works in close cooperation with our specialised team of Business Solutions Consultants who specialise in output infrastructure and document management solutions.

Not only do we provide the optimum business solutions, we also offer our customers the most flexible and efficient way to manage their investment using our own financing schemes. Almost 80% of our sales are financed by Overall Finantseeringud.

Page: 1 2