Foreword from President of Overall, Andres Haamer History of Overall - Chronology History of Overall The Development of the Business Environment in Estonia Overall after Fifteen Years Sales Resellers and Dealers Business Solutions Technical Service Other Aspects of Overall Activities
Mr Kozo Yamamoto 2001

2001 — Kozo Yamamoto, the vice-president of Canon Europe visits Overall. Overall establishes the Business Solutions’ department and the logistics centre.

2002 — A country-wide service partnership is established with Hewlett Packard. Overall gross-turnover exceeds 10,000,000 euros.

2003 — the internal restructuring process is completed and the independent legal entities of Overall Eesti (solutions for print and copy infrastructure, equipment sales and services), Overall Finantseeringud (financial services) and KTK Overall (property management) are formed. Zeutschel GmbH, producer of universal book scanners and microfilm systems, names Overall their sales and service partner.

2004 — Implementation of a new ERP system, including the preparation for advanced CRM functionality, is completed. The Overall e-services Internet portal for business customers is launched. Comprehensive process view documentation is created to prepare for ISO9001 quality standard application. Overall gross-turnover exceeds 12,000,000 euros.

Sales in Tartu's branch office